Thank you for visiting and shopping with Lapaperpassion. Following are the terms and conditions of our Shipping Policy.
Shipment processing time
Australian Orders - Free shipping over $99.00 All art print orders are processed within 3-5 business days. Framed Art processing time is 3- 7 days. Orders are processed monday to friday. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high number of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Please note that this is a general guideline only, as delays may occur during peak periods or when delivering to rural and remote areas.
Address Errors
You : the customer acknowledge that it is your responsibility to enter the correct delivery details upon placing your order.If any important information is missing from the delivery address provided by the customer, and the order is returned to us as a result, the customer will be responsible for covering the cost of reshipping the order. If the order is not returned a re - delivery will not occur.
Non Collection
If your order is delivered to a local post office and you do not collect it within the required time frame, it may be returned to Lapaperpassion. In such cases, you will be responsible for the cost of reshipping the order.
Replacement for Damaged Items whilst shipping
All orders are fully insured during the shipping process -any damaged orders are replaced.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours of your order.
Please note: This does not mean 'Australia Post Express' and does not guarantee next day delivery.
International Orders:
International Orders Flat Fee $25.00. For customers placing orders outside of Australia, please note that international shipments may experience longer transit times.
While we strive to process and ship all orders promptly, deliveries to overseas destinations may require an additional 5-10 business days due to standard international shipping timelines.